Live Dealer FAQ

Why are Harrah’s Hoosier Park and Indiana Grand Racing & Casino hiring dealer positions?

We are excited to bring live table games to both Harrah’s Hoosier Park and Indiana Grand Racing & Casino starting January 1, 2020. To prepare for this, we are offering hundreds of new and exciting career opportunities.

What does a dealer do exactly?

The dealer creates a fun, entertaining and exciting atmosphere for extended periods of time while dealing various table games. They encourage guests to get in on the action and may also teach the basics of a game to guests who are interested in playing but not familiar with the rules of the game.

Do I need previous dealer experience?

Previous dealer experience is not required. All you need is a great personality and the willingness to learn – and we will teach you everything else in dealer school. If you are already an experienced dealer, just click here to start your dealer career.

How do I apply for dealer school?

Visit this link. From there, you can click through to Harrah’s Hoosier Park or Indiana Grand’s talent recruitment site, and directly apply for dealer school.

What if I am already an existing dealer?

Visit this link for Harrah’s Hoosier Park, or this link for Indiana Grand. Then click on the Careers section at the bottom of the page. You can apply directly for available positions.

What if I’ve dealt before, but I’m rusty?

Once you have successfully completed the process, dealer school training is customized based on your level of knowledge, so you can brush up on your skills while formally learning the best dealer techniques.

What is the process for getting into dealer school?

Just click here to start your dealer career. From there, you can click through to Harrah’s Hoosier Park or Indiana Grand’s talent recruitment site and directly apply for dealer school.

Selected candidates will be required to pass a math assessment, and complete an interview. Upon a successful interview, the candidate can then start dealer school.

Additional questions can be sent here or by calling Harrah’s Hoosier Park Human Resources at 765-609-4541 or Indiana Grand Racing & Casino’s Human Resources at 317-421-8880.

Can I be a dealer even if I’m not good at math?

To be successful as a dealer, basic math is needed.

What if I fail the math test?

You need to get 35 out of 50 questions correct to pass the math test so you can miss some questions and still pass. Should you receive less than a passing score, you can retake the math test up to 3 times. Keep in mind that you should brush up on your math skills before retaking the test so you increase your chances of passing.

What games will I learn to deal?

Games like blackjack, craps, roulette and carnival games will be offered.

What is the schedule for dealer school?

Dealer Schools will begin mid-September and are typically 4 hours per day, 5 days a week. Each school will be about 10-12 weeks in length.

Will I get paid to go to dealer school?

Yes, if you are not currently a Caesar’s team member. Dealer school candidates will be paid $7.25 per hour to attend with a $X bonus if you successfully pass and complete your 90 days of employment.

What if I can’t work my normal schedule because I’m going to dealer school?

You will have the option of picking up additional hours or shifts as available to help offset any hours missed by attending dealer school. You can also submit PTO to supplement hours as needed.

What if I start dealer school but it’s just not for me?

If you find that dealer school isn’t something you want to pursue, you can simply withdraw from the school.

How do I know if I passed dealer school?

At the end of your training, you will audition, meaning you will deal a live game so the instructors can determine if you are ready to be on your own as a dealer. If you pass the audition, you have graduated from school and will transfer to your new position as a dealer!

What if I don’t pass my dealer audition?

Throughout your time in school, instructors will be working with you to help you develop the skills you need to be a dealer. Like any school, there will be check points along the way to make sure you are getting the basics down to not only be a dealer but to understand the elements of the game you are learning to deal. That means by the time you are ready to audition out of school, you will likely pass with no problems. If there is something that prevents you from passing, you will work with an instructor to brush up on needed skills. You will then audition again.

How much do dealers make?

Through December 31, 2020, dealers at Harrah’s Hoosier Park and Indiana Grand Racing & Casino will earn no less than $20 per hour (base + tokes) minimum, which would be the combination of the hourly base wage for hours worked and tips calculated monthly.

New dealers start off at $5.00 base + tokes (combined tips). For every game you successfully learn, you get additional money onto your base. This is called game knowledge pay. Dealers at Harrah’s Hoosier Park and Indiana Grand Racing & Casino will be guaranteed a $20 per (base + tokes) minimum for hours worked over a month period.

Blackjack = 25¢ added to your base pay
Craps = 50¢ added to your base pay
Roulette = 25¢ added to your base pay

Example: If you learn blackjack, craps and roulette, game knowledge pay will be added to your base.

$5.00 starting base + $.25 BJ $.50 CR $.25 RO = $6.00. Your new base pay would be $6.00 plus tokes.

New dealers will initially earn a base wage of $5 per hour base plus tips. For every game the new dealer successfully learns, the new dealer can earn additional money onto the dealer’s hourly base wage. This is called game knowledge pay.

Do I have to learn all the games at once?

No. Each dealer school will include training on 1 or 2 games, depending on the game. When you graduate dealer school, you will be ready to deal those games. Additional schools will be offered for other games so you can choose to learn whatever games you want. Keep in mind the more games you learn the more game knowledge pay you will receive.

Is game knowledge pay the only way for me to make more money?

No. You will still be entitled to a yearly raise based on your performance. And, of course, you have the ability to make great tips, especially when you are offering a friendly and fun game experience!

What if I’m already an experienced dealer?

Experienced dealers will be paid a base rate of $5.25* plus tokes. Additional game knowledge pay will be added to this base pay as explained above.

(*) base pay may vary depending on current dealer rate of pay if transferring from another table games department/property.

How are tokes pooled? Tokes will be pooled daily (i.e., A total count of the previous day’s combined dealer tips)

Will I receive benefits?

Benefits are based on your status (i.e., full time or part time) and have nothing to do with your position.

Full benefits include medical, dental and vision. We also offer an all-team member bonus program, 401k matching program, tuition reimbursement, on-site wellness programs, team member dining rooms, and more!

What if I have more questions?

Additional questions can be sent here or by calling Harrah’s Hoosier Park Human Resources at 765-609-4541 or Indiana Grand Racing & Casino’s Human Resources at 317-421-8880.